![]() ![]() Their “$5,000 Market Adjustment” above retail was never mentioned. Here is where we go over the deal line by line. As I had already ran the numbers on the deal and knew exactly what my payment would be. While trying to push me through the numbers quickly and get to me sign the agreement I had to stop Mr Mize. This vehicle selling price from Byron was $37,885. We were buying a 21’EX-L AWD Passport with a MSRP of $40,430. Matt Mize then showed up at the desk and tried running through the numbers so fast to hopefully confuse me and get me to sign the dotted line. I would have never let them ran a credit check if he would have told me the numbers changed from our agreement. This is where my experience took a major turn for the worse. I reluctantly agreed and provided the information. I asked multiple times for the pricing and was informed to get the most accurate numbers they needed to run a “credit check”. He kept pushing my wife and I for our personal information to “Run the numbers”. Had an appointment scheduled with Byron to sign the deal. So the wife and I loaded up early on a Saturday morning (My Birthday) and made the 250+ mile 4.5hour drive to Cincinatti. I agreed to the deal via email and text with salesman Byron. I have in email agreed upon pricing to purchase a 21’ Passport. Seems to me by reading all of the other reviews I wasn’t the first to fall victim to the bait and switch of Matt Mize. Located in Cincinnati, OH / 452 miles away from Rochester, NY
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